Consumption Voucher Rebate FAQ

Question: How does the scheme work?

Answer: For every $1,000 (nett) spent on a single transaction, $40 of store credit will be rewarded to your account. The maximum rebate is $200 per member.

Question: Is this available to everyone?

Answer: This is available to all Hong Kong residence shopping on DEMA Beauty who use Wechat Pay HK and AlipayHK at check out who are also our members. You will have to make sure that you are signed in before checking out. Here is the link to sign in. 

Question: I have purchased using AlipayHK and Wechat Pay HK, and met the criteria, when do I get my rebate?

Answer: You will receive your rebate the next business day, after we ship out your order.

Question: How do I access my store credit?

Answer: Once you sign in, you will see your store credit in the upper right corner (desktop), or your pull-down menu (mobile).

Question: How to use my store credit?

Answer: Store credits are automatically applied when you make your purchase. Make sure to stay signed in.


Got other questions? Drop us a message using the contact form below!